Remove your jewellery if there is any chance it may get scratched or broken (i.e. gardening, moving furniture, during sporting activities etc.)
To clean the gemstone, simply wipe with a clean damp soft cloth.
Avoid exposing pieces to harsh chemicals such as chlorine, ammonia, bleach , perfumes and salt water.
All sterling silver will naturally tarnish over time. It is recommended to use a soft polishing cloth to keep the silver bright and shiny.
JUX Jewellery pieces should be stored away from sunlight, heat and moisture in a protective jewellery pouch or box. Extreme temperature fluctuations can cause gemstones to fracture. Prolonged exposure to sunlight may cause some coloured gemstones to fade or discolour.
PLEASE NOTE: Goods are sold non-refundable unless there is a manufacturing fault. Please contact us with a photo and description of the fault to arrange an exchange or refund. Please note that wear and tear of the piece is not considered a 'manufacturing' fault. Crystals and Opals are especially delicate and can be easily damaged therefore should be handled with care at all times. Please be mindful and avoid contact with hard surfaces and water. Breakages from normal wear can occur but this is not at JUX's fault.